Friday, February 3, 2012

Dinesh Kamath's Editorial (IAC vs. errant auto drivers) that was published in Newsband


IAC vs. errant auto drivers
The best thing that happened owing to Anna's movement is the birth of the organization called India Against Corruption (IAC). IAC makes it a point to entertain complaints relating to corruption and takes action along those directions. India was badly in need of one such organization and the law abiding citizens of India can now heave a sigh of relief after IAC has come into existence.
Navi Mumbai auto passengers have taken advantage of this fact and they have started sending to IAC SMSs of complaints against auto fare demanded, autos plying without meters and refusals by drivers between Vashi and Panvel. What IAC does is compile the complaints and forward them to the local Road Traffic Office (RTO) for action. RTO does not hesitate to take action against the errant drivers.
Thus auto drivers of Navi Mumbai are at last brought under control, thanks to the emergence of IAC. This association's SMS-complaint system had been a tremendous success in Mumbai. The IAC is now pursuing the campaign in a big way in Navi Mumbai.
The maximum number of complaints being received in Navi Mumbai is for overcharging. A significant number of auto drivers demand fares as high as 70% to 80% above the normal fare. If you are traveling at night, you end up paying two to three times the actual fare. The drivers here refuse to ply by the meter and demand return fares from passengers. This is illegal and IAC is determined to put an end to this menace.
What IAC does is accept the complaints sent to them by auto passengers of Navi Mumbai and then pass on those grievances to RTO which in turn doesn't fail to take action along that direction. Now this is just the beginning. IAC is also conducting regular 'awareness camps' outside prominent railway stations like Vashi, Sanpada and Panvel. IAC volunteers even resort to assembling at the auto stands and distribute pamphlets among passengers_urging them to lodge sms complaints against errant drivers.
The best thing is IAC is getting great response from auto passengers who don't fail to send sms complaints against the auto drivers who prefer not to ply by the meter or who demand huge fares from gullible passengers or refuse to ply at all and so on. The IAC receives many valid complaints_from passengers who sms from areas such as Vashi, Belapur, Airoli, Koparkhairne, Kalamboli, Nerul, Rabale, Sanpada, Seawoods and Panvel. This response has encouraged IAC to spread in still bigger way the awareness among citizens about its helpline number.
Citizens can complain about drivers who are rude and ply without meters, refusals, tampered meters and excess fare by sending an SMS to 9869089898.
Another noble work that IAC is doing is it is trying to get chief minister Prithviraj Chavan to make the auto fares in Navi Mumbai at par with those in Mumbai. They have expressed to CM their demand that the fare should be CNG-based tariff card, where the minimum fare begins from Rs 11 (instead of Rs 15, which is the case for petrol-driven autos in Navi Mumbai). If the CM fails to intervene, the IAC volunteers have threatened to file a PIL in the court. IAC is indeed doing a noble job - no doubt about it!

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